What we collect, and what we don't.
IDEALS collects as little personal information as possible. This page describes exactly what we hold, why we hold it, and how to have it removed. It is written to be read, not to be survived.
Who we are
IDEALS is an independent software studio based in Dubai, United Arab Emirates. In this policy, "we" and "IDEALS" mean the studio, and "you" means anyone visiting this website or contacting us through it.
For any question about this policy, or about information we hold, write to hello@idealstechnologies.com. A person will answer.
What this website collects
This website has one input: the direct line on the contact section, which accepts a single value, either an email address or a phone number. If you submit it, we store that value together with the date and time it was received. Nothing else is required, and no other field is collected.
When you use the direct line, your browser first solves a small puzzle in the background, which keeps automated spam out. To limit repeated attempts and duplicates, we also keep one-way fingerprints of your IP address and of the detail you sent for 24 hours. The address itself is never stored, and the fingerprints are used for nothing else.
If you switch the site between light and dark, your browser remembers that choice on your device. It is not sent to us.
We do not use advertising trackers, analytics profiling, behavioural cookies, or third-party marketing pixels on this site. We do not build a profile of you, and we do not sell, rent, or share your information with data brokers.
Third parties this site depends on
The site loads nothing from other companies' servers. Its fonts, code, and images are served from the same place as its pages, so visiting it does not send your IP address or request details to font services, content delivery networks, or analytics providers.
The site is served by a hosting provider that keeps standard server logs, which typically include IP addresses, timestamps, and requested URLs. These logs exist for security and reliability, not for marketing.
Why we hold it
We use the contact detail you provide for exactly one purpose: to reply to you, and to continue that conversation if it leads somewhere. We do not add it to a mailing list, and we do not send unsolicited marketing.
If we go on to work together, information exchanged during that engagement is governed by the agreement we sign with you, not by this page.
How long we keep it
Contact details from an enquiry that does not lead to an engagement are kept while the conversation is live and deleted afterwards. Records connected to a signed engagement are kept for as long as the working relationship lasts, and then for the period required to meet our legal, tax, and accounting obligations.
The fingerprints used to keep spam off the direct line are deleted after 24 hours.
How it is protected
Enquiry data is stored on our own infrastructure, in storage that is not publicly reachable over the web, and is accessible only to the people at IDEALS who need it in order to reply.
No system is perfectly secure, and we will not claim otherwise. What we can say is that we apply the same standards described elsewhere on this site to our own systems: few dependencies, verified backups, and monitored infrastructure.
Your rights
You can ask us at any time to do any of the following, and we will act on it within one working day wherever we can:
- Tell you what information we hold about you
- Correct anything that is wrong
- Delete what we hold, unless a law requires us to keep it
- Provide a copy of what you gave us
- Stop using your information for a given purpose
Children
This site is aimed at businesses and is not directed at children. We do not knowingly collect information from anyone under 18. If you believe a child has sent us information, write to us and we will delete it.
Changes to this policy
If this policy changes, we will update the date at the top of the page. Material changes will be described plainly rather than buried in a revision. We will not quietly broaden what we collect.
Questions about this page? Write to hello@idealstechnologies.com.